Product Engineer (Slurry Materials)

與我們攜手施展你的超能力！
準備好接受挑戰，探索更多可能性嗎? 我們跟你一樣希望精益求精，持續突破! 我們全球的夥伴熱衷於科技創新，透過我們醫藥保健、生命科學和電子科技業務的解決方案豐富人們的生活。讓我們一起環抱著熱情和夢想關懷我們的員工、客戶、病患和這個世界。這就是我們不斷尋找具備好奇心的新血加入的原因，與我們一起大膽想像各種可能。
我們在電子科技領域裡所做的一切，都是為了能成為眾多企業身後推動數位化生活的推手。我們致力於成為值得信賴的供應商，為電子、汽車和化妝品行業提供高科技材料、服務和特種化學品。我們培養了一個全球協作的組織，每位員工都擁有取勝的熱情、秉持客戶至上的態度、充滿好奇心且行事果決。我們齊心努力突破科學的極限，為客戶創造更多的可能性。
Your Role
You will be part of an international team of engineers and process experts within the Silica Business Unit – we produce advanced products for semiconductor manufacturers globally. You will leverage your technical background to collaborate with external customers and drive internal improvement. You will strive to understand customer issues, identify solutions, coordinate internal efforts to resolve customer issues, and support expansion of the business. You will act as a technical product steward to identify high leverage continuous improvement opportunities for our products, manage change control, organize projects, lead technical investigations, and help shepherd new product qualification with our customers.
Up to 10% domestic and international travel required – primarily in Taiwan. Travel to the United States and France may occasionally be required as business needs dictate.
Drive continuous improvement of assigned products by analyzing problems, identifying root causes, and developing action plans.
Own the lifecycle of customer-reported issues from intake to closure, ensuring timely, effective resolutions.
Collaborate with cross-functional teams (R&D, Quality, Manufacturing) to implement corrective and preventive actions.
Translate customer feedback into clear product requirements and improvement roadmaps.
Create and maintain technical documentation, including incident reports, product specifications, and change documents.
Coordinate the successful scale-up of new products in manufacturing to full commercialization.
Who You Are
Bachelor's degree in Chemical Engineering, Materials Engineering, Chemistry or Physics
8years above experience in product engineering, quality, or chemical manufacturing, preferably in the semiconductor or other microfabrication industry.
Demonstrated success in driving product improvements from customer feedback.
Strong problem-solving and root-cause analysis (e.g., 8D, FMEA, Model-based problem solving).
Experience with formal CAPA processes and complex change management.
Proficiency with data analysis tools (Excel, SQL, Python/R) and basic statistical methods.
Understanding of ISO quality management systems
Customer engagement and communication
Experience gathering, validating, and prioritizing customer complaints and requirements.
Ability to communicate complex technical issues clearly to non-technical stakeholders and customers.
Skills in facilitating cross-functional problem-solving sessions with customers and internal stakeholders.
Collaboration and leadership
Ability to influence without authority and drive alignment across multiple functions.
Strong project management skills; ability to manage multiple workstreams and deadlines.
Customer-facing mindset with a client-centric approach to product decisions.
Soft skills
Analytical thinker with attention to detail and structured thinking.
Effective written and verbal communication; strong presentation skills.
Adaptability and resilience in a fast-paced environment.
Collaborative, proactive, and results-oriented.
Desired experience and domain relevance
Experience with complaint handling, CAPA documentation, and audit readiness.
Background in product design or manufacturing processes relevant to the business portfolio.