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Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
This position is responsible for coordinating and scheduling all customer deliveries and managing a combination of company trucks and outside haulers. This position is responsible for the dispatch function, coordinating with the sales department, shipping receiving, customer, delivery truck services and the logistics operations. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.
Job Responsibilities
Receive and process customer orders through telephone, email, and other electronic means
Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments
Work closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needs
Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner
Must be familiar with the delivery area to assist with route and travel time planning
Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers
Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment. The ability to multi-task is important
Understand NC and SC DOT/DMV regulations that pertain to shipping and transportation of building products via truck
Possess the ability to work with tracking and scheduling software and to learn new programs as they are introduced
Must be able to act quickly and creatively to solve problems; work independently and make decisions
Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always
Work in a team environment and assist co-workers or supervisors/managers with other duties as required
Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy
Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role
Job Requirements
Minimum high school/general education degree (GED) required
Previous related experience in building materials dispatch or transportation industry preferred
Knowledge of masonry and hardscapes products, building materials, and cements is preferred
Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to lean new computer skills
Must possess excellent verbal and mathematical skills
Read and understand maps and use mapping tools
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Employment type
Full Time