Equipment Dispatch

Job ID: [[id]]
APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!
Drive Operational Excellence and Customer Satisfaction in a Dynamic Logistics Role
Position Overview
Join our team as an Equipment Dispatcher, where your technical expertise and commitment to outstanding service will play a vital role in supporting our operations and delighting our customers. You'll be at the heart of our logistics efforts, ensuring that equipment moves are executed efficiently, safely, and in compliance with all regulations.
Why Join US
Enjoy competitive pay starting at $20 per hour, with increases based on your experience
Take care of yourself with great medical benefits
Keep your vision sharp with our vision coverage
Smile with confidence thanks to our dental benefits
Earn paid time off (PTO) so you can recharge and relax
Plan for your future with our 401(k) retirement savings plan
Grow your career with plenty of opportunities for advancement
Key Responsibilities
Lead daily dispatch operations, coordinating equipment moves between multiple locations with precision and attention to detail.
Strategically plan routes and schedules, including acquiring all necessary local and state permits to ensure seamless equipment transport.
Support and collaborate with dispatch representatives, and step in as backup for the lead dispatcher as needed.
Assist with workforce scheduling, including employee vacations and required appointments.
Maintain an accurate, real-time equipment log to track the location and status of all assets.
Drive continuous improvement
Manage communication across multiple channels—phone and email—delivering prompt, courteous, and professional responses to internal and external stakeholders.
Accurately log payroll entries for truck drivers using the payroll system.
Troubleshoot problems and develop solutions by working collaboratively across teams.
Deliver exceptional customer service at every interaction.
Communicate effectively with management and colleagues at all levels of the organization.
Embrace teamwork, pitching in to support co-workers and leadership as business needs evolve.
May require participation in a rotating shift schedule.
Qualifications
High school diploma or GED required; additional education in logistics, construction or transportation is a plus.
Familiarity with dispatch and routing software preferred.
Proven ability to juggle multiple tasks and thrive in a fast-paced, high-pressure environment.
Skills and Competencies
Exceptional written and verbal communication skills.
Strong analytical and problem-solvin

Employment type
Full Time