Manager, Indirect Tax Technology, Shared Services

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CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.
Job Summary
The Indirect Tax Technology Manager is responsible for supporting and optimizing indirect tax technology platforms and tax determination processes across the organization. This role serves as the primary liaison between Tax, IT, Finance, and business stakeholders to ensure tax systems are properly configured, maintained, and aligned with compliance requirements. The Indirect Tax Technologist will support Vertex O Series, Vertex Indirect Tax Accelerator, SAP, and related tax technologies while identifying opportunities to improve automation, data quality, reporting, and controls. This position plays a critical role in enabling accurate indirect tax compliance through system design, maintenance, testing, and process improvement initiatives.
Location
Hybrid 3 days in office. 100% in office during transition.
What Shared Service Does
A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:
O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
R2R (Record-to-Report): Enables robust financial reporting and accounting.
P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
Center of Excellence: Drives innovation and continuous improvement.
Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.
Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.
Key Responsibilities
Tax Technology Administration
Maintain Vertex O Series, Vertex Indirect Tax Accelerator, and related indirect tax applications.
Maintain tax determination rules, taxability matrices, jurisdiction assignments, exemption configurations, and legal entity structures.
Monitor and support tax content updates, system upgrades, and application maintenance activities.
Perform routine reviews of tax engine performance and accuracy.
Ensure tax systems operate effectively across multiple business units and jurisdictions.
ERP & System Integration Support
Serve as the primary tax technology resource for SAP and other ERP-related tax configurations.
Partner with IT and business teams to support tax-related system implementations, upgrades, and enhancements.
Assist with integration design and testing between tax engines, ERP systems, e-commerce platforms, procurement tools, and billing systems.
Evaluate system changes for indirect tax impacts and recommend appropriate solutions.
Support end-to-end testing of tax functionality for business and technology projects.
Tax Data & Reporting
Develop and maintain indirect tax reports, dashboards, and data extracts.
Analyze transaction-level tax data to identify errors, trends, and compliance risks.
Support reconciliation activities between Vertex, ERP systems, and the general ledger.
Assist with gathering data for audits, tax filings, and compliance reviews.
Ensure tax data integrity through regular monitoring and validation procedures.
Automation & Process Improvement
Identify and implement automation opportunities to improve accuracy, efficiency, and scalability.
Support continuous improvement initiatives related to indirect tax processes and controls.
Assist in documenting tax technology configurations, workflows, and procedures.

Employment type
Full Time