SAP Basis Manager

Job ID: [[id]]
CRH's Americas Materials business is the leading provider of building materials in North America. The aggregates, asphalt, ready mixed concrete, paving and construction services we deliver are critical to building our world. Our operations span 45 U.S. states and two Canadian provinces with over 30,000 employees across 1,700 operating locations.
Position Overview
We are seeking an experienced Basis Manager to lead the SAP Basis team supporting our SAP technology stack, including SAP S/4HANA (RISE Private Cloud), SuccessFactors, Commerce Cloud, BTP, and other applications such as ADP Workforce and Vertex Tax. This role owns the strategy, operational health, and team leadership for Basis across the landscape — setting direction for system architecture and performance, building and developing a high-performing Basis team, and holding SI and AMS partners accountable to delivery and service commitments. The ideal candidate combines deep SAP Basis expertise with proven people-management experience and is comfortable operating as both a hands-on technical leader and a manager who develops talent and drives cross-technology alignment.
Key Responsibilities (Essential Duties and Functions)
Team Leadership & People Management
Hire, lead, mentor, and develop a team of Basis Leads and Administrators, setting goals, conducting performance reviews, and building career development plans
Establish on-call rotations, workload distribution, and coverage models to ensure 24x7 support for critical SAP systems
Foster a culture of accountability, continuous learning, and proactive problem-solving within the Basis team
Strategy & Operations
Own the Basis roadmap and strategy across SAP S/4HANA, RISE, BTP (Integration Suite, Datasphere, Cloud ALM), SuccessFactors, Commerce Cloud, and acquired platforms
Define and enforce standards for system configuration, performance tuning, and availability across all SAP instances
Oversee capacity planning, disaster recovery, and business continuity strategy for the SAP landscape
Drive automation and tooling investments to reduce manual effort and improve system reliability
Serve as the escalation point for critical technical incidents and complex root-cause investigations
Vendor & Stakeholder Management
Manage relationships with SI and AMS partners, holding them accountable to SOWs, SLAs, and delivery timelines
Coordinate with SAP ECS and infrastructure/network teams on RISE-managed systems and hybrid architecture
Own the Basis budget, including infrastructure, cloud consumption, and licensing costs, identifying cost-optimization opportunities
Provide regular status, risk, and performance reporting to senior leadership and program stakeholders
Program & Governance
Lead Basis planning and execution for cutover, data migration, and go-live activities across major implementations
Establish and govern change management, patching, and system documentation practices across all SAP instances
Partner with Security and Development managers to ensure Basis practices align with security and compliance requirements
Qualifications
Education/Experience
12+ years of experience in SAP Basis administration and architecture, including 3+ years in a people-management or team-lead role
Proven experience leading Basis teams through SAP RISE (SAP Cloud Hyperscaler) engagements
2 or more greenfield implementation experiences on SAP Hyperscaler, preferably Azure Cloud, in a leadership capacity
In-depth knowledge of hybrid SAP solutions and multi-system landscapes
Experience overseeing administration of BTP (PaaS) and integration with SAP Cloud Connector
Experience managing or overseeing Integration Suite, Datasphere, and Cloud Connector environments
At least one implementation experience with SAP Cloud ALM
Demonstrated experience managing SI/AMS vendor contracts, SOWs, and SLAs
Experience managing infrastructure or Basis-related budgets
Excellent communication and stakeholder-management skills, with the ability to engage executives and cross-functional partners
Demonstrated ability to lead through ambiguity, make decisions under pressure, and drive continuous improvement

Employment type
Full Time