Business Analyst (Support/Operations) IIII

Role: Business Support/Business Operations Analyst
Experience: 3-5yrs
Work Mode: Remote
Package: 4.5LPA max
Notice period: Only Immediate - 15days
Shift Timing – 8am to 5pm IST (flexible)
Job Summary:
We are looking for a highly organized and detail-oriented Business Support / Operations Analyst to support business operations and help improve operational efficiency, consistency, and compliance.
The role will work closely with regional stakeholders and cross-functional teams to support business processes, transaction management, reporting, data analysis, and operational activities. The successful candidate will be comfortable working independently within established policies and procedures while proactively following up with stakeholders to ensure activities are completed accurately and on time.
Key Responsibilities:
Provide administrative support for business transactions, including data entry, document management, and project monitoring.
Coordinate and facilitate business transactions, such as contracts, invoicing, and revenue processing for consulting delivery.
Completes own role largely independently within defined policies and procedures.
Provide exceptional customer service to internal stakeholders, analyze, and resolve business transaction-related issues and discrepancies and responding to inquiries.
Collaborate with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Project Management Office to ensure accurate and timely transaction processing.
Mandatory Skills & Experience:
3–6 years of relevant work experience in business operations, business support, shared/offshore services, analytics, or a similar function.
Strong experience working with cross-functional and geographically distributed teams.
Excellent attention to detail, with a strong focus on data accuracy and completeness.
Strong organizational, coordination, and follow-through skills.
Ability to collect, organize, analyze, and present data effectively using Microsoft Excel or similar spreadsheet tools.
Strong written and verbal communication skills, with the ability to interact effectively with regional and global stakeholders.
Ability to independently manage assigned responsibilities within established policies, procedures, and timelines.
Ability to proactively follow up with stakeholders to obtain information and resolve data discrepancies, errors, or omissions.
Strong relationship management and stakeholder coordination skills.
Ability to manage multiple activities and priorities in a fast-paced environment.
Ability to work both independently and collaboratively as part of a team.

Work arrangement
No