Sales Development Representative

Company Description MITRA by Healthysure is India’s leading claim-focused insurance platform, designed to make complex insurance policies simple and stress-free. The company offers personalized guidance across health, life, home, and cyber insurance, helping customers choose coverage that fits their needs. Each customer is supported by a dedicated claim expert who manages documentation and processes from the first notice of claim through final settlement. MITRA positions itself as a trusted partner for comprehensive protection and peace of mind in an often confusing insurance landscape.
Role Description This is a full-time remote role for a Sales Development Representative at Mitra. The person in this role will identify and qualify leads through outbound calls, emails, and digital channels, focusing on prospects who can benefit from Mitra’s insurance and claims support solutions. They will nurture potential customers, schedule product demonstrations or consultations for the sales team, and maintain accurate records of interactions and pipeline activities in CRM tools. Day-to-day responsibilities include collaborating with marketing to follow up on campaign-generated leads, gathering feedback from prospects to refine messaging, and meeting or exceeding key performance metrics such as qualified opportunities and conversion rates. The role also involves clear communication of Mitra’s value proposition, contributing to continuous improvement of sales processes, and working closely with cross-functional teams in a remote environment.
Qualifications
Candidates should possess skills in Inside Sales and Lead Generation to identify, prospect, and qualify potential customers.
Candidates should possess strong Communication and Sales skills to articulate value, handle objections, and move opportunities through the pipeline.
Candidates should possess Business Development skills to build relationships, understand market needs, and support growth initiatives.
Ability to work effectively in a remote setup, manage time independently, and use CRM and sales enablement tools proficiently.
Strong listening skills, customer-centric mindset, and the ability to explain complex concepts in simple terms.
Prior experience in insurance, fintech, or SaaS sales is beneficial but not mandatory.
Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.

Work arrangement
No