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If you're passionate about customer experience, enjoy solving technical issues, and are looking to build your career with a global digital technology and customer experience company, we'd like to connect with you.
Position: Technical Support Engineer – International Voice Process
Location: Ambattur, Chennai (Work from Office)
Shift: Night Shift
Weekly Off: Rotational Weekdays
Please note that this role is intended for experienced candidates and is not suitable for freshers.
Eligibility:
• Minimum 1 year of experience in an International Voice Process.
• Technical Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting, analytical, and customer handling skills.
Key Responsibilities:
• Provide technical assistance to international customers.
• Diagnose and resolve technical issues with a focus on first-call resolution.
• Deliver exceptional customer service while ensuring customer satisfaction.
About us:
Movate is a leading global digital technology and customer experience (CX) services company that partners with some of the world's most recognized brands to deliver innovative business solutions. With expertise spanning technical support, customer experience management, digital engineering, AI-driven services, and business transformation, Movate empowers organizations to accelerate growth while fostering a culture of innovation, continuous learning, and career development for its employees.
At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth. If you're ready to take the next step in your career.
Interested candidates can share their updated resume to harishine.ts@movate.com or 7200262308.
Please avoid sending direct messages on LinkedIn.
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