Sales Specialist

Company Description KALKI is a luxury retail apparel and wedding couture brand, born in Mumbai in 2007, that reflects the city’s innovative and dynamic spirit. The brand offers contemporary ethnic Indian fashion and fusion-wear, with premium and exclusive collections unveiled throughout the fashion calendar. KALKI’s designs draw inspiration from nature, heritage, art, architecture, culture, and modern lifestyles, as well as India’s rich handloom traditions. With a strong focus on craftsmanship and design, KALKI celebrates fashion rooted in Indian aesthetics while appealing to modern, style-conscious customers.
Role Description This is a full-time, on-site Sales Specialist role based in Mumbai. The Sales Specialist will assist customers in-store by understanding their needs, presenting KALKI’s apparel and couture collections, and providing styling and product recommendations that reflect the brand’s aesthetic. Responsibilities include achieving individual and store sales targets, managing customer inquiries, handling billing and exchanges, and maintaining visual merchandising and product displays. The role also involves building long-term customer relationships, maintaining detailed product knowledge, coordinating with the store team on inventory and new collections, and supporting in-store events or promotions as required.
Qualifications
Candidates should possess strong Communication and Customer Service skills to engage with diverse clients and create a welcoming in-store experience.
Candidates should possess Sales and Sales Management abilities to meet targets, handle upselling and cross-selling, and support overall store performance.
Candidates should possess Training-related skills to absorb product knowledge quickly and share best practices with team members as needed.
Relevant experience in luxury or fashion retail, especially ethnic or wedding couture, is highly beneficial.
Strong interpersonal skills, a customer-focused mindset, and the ability to work flexible retail hours, including weekends and holidays, are important.
A background in retail, fashion, or a related field, and proficiency in English and local languages, will be an advantage.

Work arrangement
No