Partnership Specialist, Founder's Office

Company Description Updatrr is an AI-first SaaS platform built for Shopify merchants, enabling seamless WhatsApp commerce to increase conversions and recover lost revenue. The platform helps online stores recover abandoned carts, confirm cash-on-delivery (COD) orders, and send timely order and payment updates. Updatrr also provides AI chatbots, broadcasts, and automation tools to support faster customer interactions and better engagement. By integrating directly with Shopify and leveraging WhatsApp, Updatrr empowers merchants to streamline communication and grow their businesses more efficiently.
Role Description The Partnership Specialist, Founder's Office is a full-time, on-site role based in Gurgaon. This role focuses on identifying, building, and managing strategic partnerships with agencies, ecosystem partners, and key Shopify stakeholders to drive merchant acquisition and revenue growth. The specialist will work closely with the founder and leadership team to research potential partners, conduct outreach, pitch collaboration opportunities, and negotiate win–win agreements. Daily tasks include maintaining a partnership pipeline, coordinating joint campaigns or integrations, tracking performance metrics, and preparing regular reports and insights for the Founder's Office. The role also involves cross-functional collaboration with product, marketing, and sales teams to ensure partners are enabled, informed, and aligned with Updatrr’s roadmap and value proposition.
Qualifications
Strong business development and partnership management skills, including prospecting, relationship building, and negotiation.
Experience in stakeholder management and cross-functional collaboration with product, marketing, and sales teams.
Knowledge of SaaS, e-commerce (especially Shopify), and messaging or marketing automation tools is highly beneficial.
Excellent written and verbal communication skills, with the ability to craft clear pitches, proposals, and partner-facing materials.
Analytical mindset with the ability to track KPIs, interpret data, and translate insights into actionable partnership strategies.
Self-driven, organized, and comfortable working in a fast-paced startup environment with direct exposure to the Founder's Office.
Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
Prior experience in partnerships, alliances, or sales in SaaS or e-commerce domains is preferred but not mandatory.

Work arrangement
No