Relationship Manager

Company Description Blox is a technology-driven, consumer-centric real estate buying platform focused on transforming the Indian real estate industry through new-age digitalization. As India’s first fully integrated online system for real estate purchases, Blox aims to simplify and streamline the property buying experience. The platform is designed to address longstanding pain points in the market, making transactions more transparent, seamless, and efficient. By setting new standards for digital real estate services, Blox offers applicants the opportunity to work at the forefront of innovation in a rapidly evolving sector.
Role Description The Relationship Manager is a full-time, on-site role based in the Greater Kolkata Area. This position is responsible for managing and growing relationships with prospective and existing customers, guiding them through the end-to-end property buying journey. Day-to-day tasks include understanding customer requirements, presenting suitable property options, coordinating site visits, and ensuring a smooth transaction process in collaboration with internal teams and external partners. The role also involves responding to inquiries, maintaining accurate customer records, providing regular follow-ups, and gathering feedback to improve service quality. The Relationship Manager will represent Blox’s values of transparency, customer focus, and digital innovation in all interactions.
Qualifications
Strong customer relationship management and client servicing skills, with the ability to build trust and long-term partnerships.
Solid communication and interpersonal skills, including clear verbal and written communication and active listening abilities.
Experience in sales, business development, or account management, preferably within real estate, fintech, or other consumer-focused sectors.
Comfort with digital platforms and tools, including CRM systems and online property listing or transaction systems.
Ability to work on-site in the Greater Kolkata Area, manage multiple client interactions, and prioritize tasks effectively.
Bachelor’s degree in Business, Marketing, Real Estate, or a related discipline, or equivalent professional experience.
High level of integrity, professionalism, and a customer-first mindset, with problem-solving skills and attention to detail.
Fluency in English and local languages commonly used in the Greater Kolkata Area is an advantage.

Work arrangement
No