Inside Sales Representative

Company Description Infinity Education supports the admission process for management programs in Gurgaon , helping working professionals advance their careers through flexible learning options. A dedicated team of counselors guides learners in selecting the right distance education programs from various universities to align with their professional goals. The organization focuses on answering queries clearly, offering personalized counseling, and ensuring a smooth enrollment experience. Infinity Education is committed to helping learners make informed decisions that lead to long-term career growth.
Role Description This is a full-time, on-site Inside Sales Representative role based in Noida. The Inside Sales Representative will handle incoming inquiries from prospective students, provide detailed information about management and distance education programs, and guide them through the admission and enrollment process. Daily tasks include making outbound calls to potential leads, following up on inquiries, maintaining accurate records in the CRM, and coordinating with counselors to ensure a seamless applicant experience. The role also involves understanding candidate needs, matching them with suitable programs, and meeting individual and team sales targets while maintaining high standards of customer service and professionalism.
Qualifications
Candidates should possess strong Inside Sales and Lead Generation skills, including the ability to identify prospects and convert inquiries into enrollments.
Candidates should possess Customer Service and Customer Satisfaction skills, with a focus on clear communication, active listening, and building trust with prospective students.
Candidates should possess Account Management skills, including maintaining relationships with enrolled learners and tracking their progress through the admission cycle.
Strong verbal and written communication skills in English; ability to explain program details clearly and persuasively.
Comfort using CRM or enrollment management systems and basic MS Office tools.
Proactive, target-oriented approach with the ability to work in a fast-paced, education-focused sales environment.
Prior experience in inside sales, education counseling, or admissions is preferred but not mandatory.
Minimum of a bachelor’s degree in any discipline or equivalent practical experience.

Work arrangement
No