Live opening · Posted 16 days ago
Customer Service Representative
Zafify · Delhi, India (On-site)
You are 16 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
CompanyZafify
LocationDelhi, India (On-site)
SalaryUp to 1M INR/yr
Work modeNo
Source
Linkedin
Listed16 days ago
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About the role
Description supplied by the original job listing.
2. Executive – Revenue Operations (Abandoned Cart Recovery) - B2C
Experience: 4+ year
Must have: Travel industry background (Eg: MMT, Goibibo, Yatra.com etc) and abandoned cart recovery experience
Relevant backgrounds: Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Success
Budget / CTC: ₹8 - 10 LPA (Fixed)
This is primarily a B2C role, involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.
Strong persuasion, objection handling, rapport-building and customer engagement skills are essential.
Candidates should be comfortable working with contact, productivity and conversion targets.
E-commerce/digital commerce and Salesforce/CRM experience will be preferred.
Common Role Details
Working Schedule / Shift Timings: 9-hour shift; timings are flexible—10:00 AM–7:00 PM
Work Model: Work From Office (WFO) | 5 days a week
Location: Hauz Khas, South Delhi
Work arrangement
No
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