Inside Sales Representative

Company Description DBMCI One is a learning platform dedicated to helping MBBS students achieve top ranks in NEET-PG, INI-CET, and FMG exams through expert faculty, live learning, and structured preparation. Its flagship programs, including Live 360, Test & Discussion, and OneShot, cover all 19 MBBS subjects with a blend of live classes, recordings, QBank, GTs, workbooks, and focused revision tools. The organization emphasizes smart learning, effective revision, and exam-oriented preparation strategies. DBMCI One follows a student-first approach, offering trusted guidance and a supportive environment for medical aspirants to perform at their best.
Role Description The Inside Sales Representative internship is an on-site role based in Gurugram. The intern will engage with prospective and existing students, respond to inquiries about DBMCI One’s programs, and guide learners in selecting suitable courses. Day-to-day responsibilities include making outbound and inbound calls, nurturing leads, maintaining accurate records in the CRM, and supporting account management activities. The role also involves following up to ensure learner satisfaction, collaborating with the sales and marketing teams, and achieving assigned targets while upholding a student-first approach.
Qualifications
Proficiency in Tamil Language*
Ability to perform Inside Sales activities, including outbound and inbound calling and consultative selling.
Skills in Customer Service and Customer Satisfaction, with a focus on building trust and maintaining positive learner relationships.
Experience or aptitude in Lead Generation, including identifying, qualifying, and nurturing prospective learners.
Basic Account Management skills to track student interactions, manage follow-ups, and support long-term engagement.
Strong verbal and written communication skills in English; additional regional language skills are an advantage.
Comfort with using CRM tools, spreadsheets, and online communication platforms.
Ability to work on-site in Gurugram, manage time effectively, and meet performance targets.
Interest in the education or test-preparation sector; prior sales or customer-facing experience is preferred but not mandatory.

Work arrangement
No