Live opening · Posted 11 days ago
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We’re Hiring – CRM Implementation & Customer Engagement Executive
Bytize Technology Solutions Pvt. Ltd. | Chennai
We are looking for a CRM Implementation & Customer Engagement Executive with 2–3 years of experience to join our team.
Key Responsibilities
• Implement and configure CRM solutions for Restaurant & Retail businesses
• Configure Customer Segmentation, Feedback, Loyalty & Automated Campaigns
• Handle WhatsApp Business onboarding and CRM integration
• Understand customer journeys and configure automation workflows
• Conduct requirement gathering, UAT, testing, training & go-live
• Provide functional support and troubleshoot CRM-related issues
• Work closely with clients, Product, Support & Development teams
Requirements
• 2–3 years' experience in CRM / SaaS / ERP Implementation
• Experience in CRM configuration and client implementation
• Restaurant / F&B / Retail / POS experience preferred
• Knowledge of Loyalty, Marketing Automation, Feedback Management or WhatsApp Business is an advantage
• Good client-handling, communication & problem-solving skills
• Strong understanding of POS → Customer → CRM → Marketing workflows
📍 Location: Chennai
🏢 Work Mode: Work from Office
📩 Send your resume: antriya@bytize.in
📞 Contact: 9384561230
Work arrangement
No
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