Appointment Setter

Company Description
Remote Talent is an Australian-based virtual assistant and offshore staffing agency that helps businesses scale with high-quality, reliable talent from the Philippines and beyond. We specialise in sourcing, training, and managing dedicated VAs across admin, customer support, finance, marketing, and industry-specific roles including NDIS, healthcare, property, and trades.
Role Description
This is a full-time role focused on sales appointment setting to support a growing sales pipeline. The main job is making outbound calls to prospects, qualifying and booking appointments into the calendar, following up leads, and keeping accurate records of outreach and outcomes. It suits a confident, professional communicator with a strong phone manner who is organised and target-driven.
Role Details
Position
Appointment Setter VA
Hours
Full-time, 40 hours per week
Location
Remote — South Africa based
Reporting To
Director
Key Responsibilities
Appointment Setting & Outreach
Make outbound calls to prospects and leads to set appointments
Book qualified appointments into the calendar
Work from a script to pitch and qualify consistently
Represent the business professionally on every call
Lead Follow-Up & Pipeline
Follow up on leads to move them toward booked appointments
Confirm and remind prospects of upcoming appointments
Support the sales pipeline with consistent outreach
Reschedule and re-engage leads as needed
Records & Reporting
Keep accurate records of outreach and outcomes
Log calls, bookings, and follow-ups in the system
Track activity and report on results
Maintain organised, up-to-date records
Skills & Experience
Required
Confident, professional phone manner (essential)
Strong, professional English, spoken and written (essential)
Comfortable making high volumes of outbound calls
Able to qualify leads and book quality appointments
Organised, with reliable record keeping and follow-up
Self-motivated and target-driven
Desirable
Experience in sales, appointment setting, or outbound calling
Familiarity with CRM and calendar or booking tools
Experience following up and re-engaging leads
Comfortable working to booking targets

Work arrangement
No