Sr. Operation Executive (Ahmedabad)

Position: Senior Operations Executive / Case Officer
Experience: 2–4 Years
Employment Type: Full-Time
Location: Ahmedabad, Gujarat
Working Days: Monday–Saturday
Working Hours: 10:00 AM – 7:00 PM
About Phoenix Business Advisory
Phoenix Business Advisory is a business migration and advisory firm providing immigration, business migration, and expansion solutions across New Zealand, Australia, USA, and UAE.
We are looking for a Senior Operations Executive / Case Officer to manage client cases, documentation,
follow-ups, and coordination while ensuring cases are processed accurately and within timelines.
Key Responsibilities
Manage and coordinate client cases from initial documentation through the relevant processing stages.
Review client documents for completeness, accuracy, and compliance with internal requirements.
Prepare and maintain case files, trackers, checklists, and documentation.
Coordinate with clients for pending documents, information, and case updates.
Ensure timely follow-ups and movement of cases through different stages.
Coordinate with internal teams, consultants, legal professionals, and other stakeholders.
Monitor case deadlines and ensure timely completion of assigned tasks.
Identify documentation gaps or case-related issues and escalate them appropriately.
Maintain accurate records and provide regular case-status updates to management.
Follow company SOPs, quality standards, and confidentiality requirements.
Requirements & Qualifications
Bachelor's degree in Business Administration, Management, Commerce, Law, or a related field.
2–4 years of relevant experience in immigration, visa processing, case management, business advisory, legal services, or related industries.
Strong documentation and case-management skills.
Good knowledge of MS Excel/Google Sheets and documentation tools.
Excellent written and verbal communication skills.
Strong attention to detail and ability to identify errors.
Good organizational and time-management skills.
Ability to handle multiple cases and deadlines simultaneously.
Strong follow-up, coordination, and problem-solving abilities.
Ability to maintain confidentiality of sensitive client information.
Preferred Experience
Experience or exposure to New Zealand, Australia, USA/L-1, UAE immigration, business migration, investor migration, or visa processing will be an advantage.
What We Offer
Opportunity to work with an international business migration and advisory firm.
Exposure to international immigration and business migration processes.
Opportunity to work closely with experienced operations and leadership teams.
Career growth within the operations function.
Professional and growth-oriented work environment.

Work arrangement
No