Remote Customer Service & Sales Representative – Career Transition Opportunity (Training Provided)

Considering a Career Change?
If you have a background in customer service, education, hospitality, retail, or another people-focused role and want a remote career with more flexibility and income potential, this opportunity was built with career-switchers in mind.
You do not need prior sales or insurance experience. Our system is designed to help motivated individuals transition successfully into a customer service–driven sales role with structured training, mentorship, and ongoing support.
Many of our representatives begin part-time while maintaining their current job and move into full-time once they see consistent results.
What This Role Really Is
This is a customer service–first position where you guide individuals who have already requested information. There is no cold calling. Conversations are consultative, professional, and focused on helping people make informed decisions.
Respond to warm inquiries from individuals who requested information online, by phone, or through mail
Deliver a positive customer service experience through scheduled Zoom or phone appointments
Educate clients on available options and help them complete straightforward applications
Follow a step-by-step system that removes guesswork and supports long-term success
Work remotely with full training, tools, and back-office support provided
Full-time schedules typically include:
5–10 hours per week on outreach and follow-ups
10–20 hours per week meeting with customers
5–10 hours per week on training, development, and administrative tasks
Income & Advancement
Commission-based compensation with monthly bonus opportunities
Average entry-level sale pays $600–$800
Full-time representatives average 3–7 sales per week
Performance-based increases available every 2–3 months
No quotas and no income ceiling
Income varies by individual performance. Figures represent averages of active representatives.
This Role Is a Strong Fit If You
Have experience in customer service, teaching, hospitality, retail, or administrative roles
Are dependable, professional, and comfortable speaking with people
Want a remote role with training and a clear growth path
Are self-motivated and open to coaching
Are a U.S. Citizen or Permanent Resident willing to complete licensing and a background check
No license? No problem. We provide guidance and support to help you obtain your Life Insurance License.
Why Career-Switchers Choose This Role
Fully remote work with flexible scheduling
Warm leads provided — no cold calls
Structured onboarding and one-on-one mentorship
Skills transfer easily from customer service roles
Long-term career potential without returning to school
About Ian Graham Agency, LLC
Ian Graham Agency, LLC is a remote financial services agency focused on mentorship, integrity, and practical training. We specialize in mortgage protection, final expense, retirement solutions, and debt elimination strategies, and we help individuals from all professional backgrounds build sustainable, work-from-home careers through a proven system.

Work arrangement
No