Remote Customer Service & Sales Representative – Career Change Opportunity (Training Provided | No Cold Calls)

Looking for a Career That Fits Your Life?
If you’ve built your experience in customer service, sales, education, hospitality, retail, or administrative work and feel ready for something more flexible, scalable, and rewarding, this remote opportunity offers a practical path to change careers without starting over.
This role is designed for professionals who are reliable, people-focused, and ready to learn a new skill set with structured guidance. Many team members begin part-time and transition into full-time hours as their results grow. No previous sales or insurance background is required.
What You’ll Be Doing
This is a customer service–driven role that involves helping individuals who have already asked for information. Conversations are scheduled, professional, and focused on problem-solving — not pressure or cold outreach.
Follow up with individuals who requested information online, by phone, or through mail
Provide a positive customer service experience via Zoom or phone appointments
Explain coverage options clearly and help clients complete simple applications
Use a step-by-step process supported by training, scripts, and mentorship
Work independently from home while staying connected to a supportive remote team
Typical full-time time allocation:
5–10 hours per week on phone follow-ups and confirmations
10–20 hours per week meeting with customers
5–10 hours per week on training, development, and administrative tasks
Compensation & Growth Potential
Commission-based compensation with monthly bonus opportunities
Average entry-level sale pays between $600–$800
Full-time representatives average 3–7 sales per week
Performance-based increases available every 2–3 months
No quotas and no cap on income
Earnings vary based on performance. Figures reflect averages of active representatives.
Who This Role Is Best For
Individuals with strong customer service or people-facing experience
Career-switchers seeking remote work and income growth
Self-motivated professionals comfortable working from home
Those open to coaching and following a proven system
U.S. Citizens or Permanent Residents able to pass a background check
No license? We provide guidance and support to help you obtain your Life Insurance License.
Why People Transition Into This Role
Fully remote, work-from-home environment
Warm leads provided — no cold calling
Structured training and one-on-one mentorship
Transferable skills from customer service and education backgrounds
Opportunity to build a long-term career without returning to school
About the Company
Ian Graham Agency, LLC is a remote financial services agency built on mentorship, integrity, and repeatable systems. We specialize in mortgage protection, final expense, retirement solutions, and debt elimination strategies, helping individuals from diverse professional backgrounds build successful remote careers.

Work arrangement
No