Guest relation Executive

Company Description NURA is a collaboration between Fujifilm Healthcare and Dr. Kutty’s Healthcare, offering advanced AI-enabled imaging and expert preventive healthcare services. The organization focuses on regular health screening programs designed to detect cancers and lifestyle diseases at an early, more treatable stage. NURA’s approach supports healthy, asymptomatic individuals in identifying potential health risks before symptoms appear. With screening centers located in Bengaluru, Gurugram, Mumbai, Hyderabad, Calicut, and Chennai, NURA is expanding access to modern, technology-led preventive care across India.
Role Description The Guest Relation Executive is a full-time, on-site role based at the NURA center in Chennai. This role is responsible for welcoming guests, managing front desk and receptionist duties, and ensuring a smooth and positive experience throughout their visit. Daily tasks include handling inquiries, explaining services and screening processes, coordinating appointments, and guiding guests through registration and check-in. The Guest Relation Executive also supports basic sales activities by providing information on packages, addressing concerns, and facilitating follow-ups. Maintaining accurate records, collaborating with clinical and administrative teams, and upholding NURA’s standards of professional, empathetic service are core parts of this role.
Qualifications
Strong Guest Relations and Customer Service skills to ensure a positive and respectful experience for all visitors.
Clear and professional Communication abilities, including active listening and concise information sharing.
Experience with Receptionist Duties such as front desk management, appointment scheduling, and handling phone and in-person inquiries.
Basic knowledge of Sales and service promotion to explain screening packages and encourage appropriate follow-up services.
Prior experience in healthcare, hospitality, or customer-facing roles is preferred.
Comfort working in an on-site clinical environment and coordinating with multidisciplinary teams.
Proficiency in English and local languages spoken in Chennai is an advantage.
Minimum educational qualification of a high school diploma; a graduate degree in hospitality, healthcare administration, or related fields is a plus.
interested candidates can share the your cv at aswathi@nura.in

Work arrangement
No