Talent Acquisition Specialist

Position Summary
The Interview Specialist supports the hiring process by coordinating interviews, managing temporary staffing requests, and serving as a liaison between candidates, hiring managers, Talent Acquisition, and staffing agencies.
This role is responsible for ensuring a smooth and timely interview scheduling process, maintaining accurate staffing records, and supporting temporary workforce fulfillment. The Interview Specialist contributes to a positive candidate and hiring manager experience through effective communication, organization, and follow-through.
Key Responsibilities:
Interview Coordination
Conduct phone interviews and document candidate responses, effectively screening candidates in or out of the recruitment process based on position requirements.
Determine whether candidates move forward to the next step in the hiring process.
Schedule interviews for hourly positions across designated locations and coordinate availability between candidates and hiring managers.
Communicate interview details, confirmations, updates, and follow-up information via phone, text, and email.
Rescheduling interviews as needed to accommodate changing business needs.
Update candidate statuses and maintain accurate interview records within the appropriate recruitment systems (UKG).
Track interview attendance and escalate scheduling concerns when appropriate.
Answer incoming candidate inquiries and provide requested information or assistance.
Support efforts to improve candidate interview attendance, engagement, and overall candidate experience.
Demonstrate the Company's Core and Growth Values in the performance of all job functions.
Temporary Staffing Administration
Create and process temporary labor work orders.
Obtain required approvals prior to work order activation.
Coordinate staffing requests with approved staffing agencies.
Monitor work orders from submission through fulfillment.
Maintain accurate documentation of temporary staffing activity.
Track open and filled with temporary staffing requests.
Staffing Agency Coordination
Serve as the primary point of contact for staffing vendors.
Communicate staffing requirements and timelines.
Follow up on candidate submissions and placement status.
Maintain professional working relationships with agency partners.
Escalate fulfillment concerns when staffing needs are not being met.
Reporting and Administration
Maintain accurate recruiting and staffing records.
Provide routine staffing updates to Talent Acquisition leadership.
Monitor key operational metrics, including:
Interview scheduling turnaround time
Candidate show rates
Temporary staffing fill rates
Work order processing accuracy
Assist with reporting and data audits as requested.
Requirements & Qualifications:
High school diploma or equivalent, Required
5-9 year of experience in a business, office, or customer service environment, Required
Basic understanding of Human Resources principles
Strong attention to detail
Excellent verbal and written communication skills
Excellent interpersonal skills
Effective time management and organizational skills
Analytical and problem-solving skills
Maintain confidentiality
Working knowledge of Continuous Improvement
Proficient computer skills, including experience with Microsoft Office Suite, internet, and document management systems
Ability to handle multiple projects simultaneously within established time constraints
Ability to work independently as well as in a team environment
Ability to perform under strong demands in a fast-paced environment
Respond professionally to candidate interviews and inquiries
Display empathy, understanding, and patience with employees and external customers
Work professionally with customers and co-workers to efficiently serve customers while treating all individuals with enthusiasm and respect
Shift: Night Shift – 6:30 PM - 3:30 AM.
Mode: Should be willing to work 5 days a week at Office but as of now Hybrid – 2 days WFH, 3 days WFO.
Notice Period: Available to start immediately – under a notice period of max 15 days

Work arrangement
No