Specialty Infusion Manager – Chronic / IVIG

SPECIALTY INFUSION MANAGER
Location: Carmel, IN
Work Arrangement: Territory-based / field role
Compensation: $110,000–$125,000 base salary + commission
Schedule: Full-Time
Industry: Home Infusion / Healthcare
Key Requirements
Proven business development and customer service experience
2+ years of infusion services or related healthcare experience preferred
Strong ability to sell healthcare services
Knowledge of healthcare reimbursement processes preferred
Bachelor’s degree preferred; equivalent experience considered
Strong communication, organization, and problem-solving skills
Position Overview
We’re seeking a Specialty Infusion Manager to drive Chronic and IVIG patient referrals within a defined territory. You’ll build and manage relationships with clinics, physicians, and payors while partnering closely with pharmacy, intake, nursing, and operations teams.
This role combines healthcare business development, relationship management, and territory strategy, with responsibility for supporting revenue growth, expanding market share, and delivering a strong customer experience.
What You’ll Do
Develop and maintain relationships with clinics, physicians, and payors to generate patient referrals
Drive Chronic and IVIG referral growth within the assigned territory
Collaborate with pharmacy, intake, nursing, and operations to ensure seamless service delivery
Work toward net revenue and profit (EBITDA) goals
Identify new business opportunities and expand market share
Participate in sales meetings, training, and in-service presentations
Analyze territory performance and develop strategic plans
Address customer service issues and maintain strong client satisfaction
Support managed care initiatives and pricing submissions
Maintain accurate call reports, expense reports, and other documentation
Build knowledge of relevant disease states, drug therapies, and reimbursement policies
Assist with staff training and continuous improvement initiatives
Required
WHAT YOU’LL BRING
Proven experience in business development and customer service
Strong ability to sell healthcare services
Excellent planning, organization, and time management skills
Self-motivated and able to work independently
Strong critical thinking and problem-solving abilities
Confident communication and conceptual thinking skills
Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and SharePoint
Preferred
2+ years of experience in infusion services or a related healthcare field
Familiarity with healthcare reimbursement policies
Bachelor’s degree in business, healthcare, or a related field
Compensation & Benefits
$110,000–$125,000 base salary + commission
Benefits start on your first day
401(k) with 4% company match — no waiting or vesting period
PTO, floating holidays, and paid holidays
Company-paid life insurance and short-term disability
Employee Assistance Programs supporting mental health and wellness
Learning & Development Programs
Employee perks and discounts on travel, cell phones, clothing, and more
Generous employee referral program
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Work arrangement
No