Account Executive

Company Description Xperience India Hotels & Resorts Pvt. Ltd. is a hospitality company focused on delivering comfortable, memorable stays and tailored experiences for guests across India. The organization strives to combine high service standards with local cultural experiences, appealing to both business and leisure travelers. As part of a growing hospitality market, the company emphasizes professionalism, guest satisfaction, and long-term relationships with travel partners and corporate clients. Team members can expect a collaborative environment that values customer focus, integrity, and operational excellence.
Role Description This is a full-time, on-site Account Executive role based in South Delhi. The Account Executive will manage and grow relationships with corporate clients, travel agencies, and other business partners, ensuring that room bookings, events, and packages are effectively promoted and closed. Day-to-day responsibilities include prospecting new accounts, following up on leads, preparing proposals, negotiating rates, and maintaining accurate records in CRM or booking systems. The role also involves coordinating with front office, sales, and operations teams to ensure smooth execution of reservations and events, as well as tracking performance against sales targets. The Account Executive will regularly report on pipeline status, market feedback, and competitor activity to support strategic decisions.
Qualifications
Proven experience in sales or account management, preferably in hotels, resorts, or broader hospitality.
Strong client relationship skills, including ability to build trust, manage expectations, and handle escalations professionally.
Effective communication and negotiation abilities, with confident presentation skills for in-person and virtual meetings.
Comfort with using CRM tools, booking systems, and basic productivity software (e.g., email, spreadsheets, presentations).
Solid organizational and time-management skills, with attention to detail and the ability to manage multiple accounts and deadlines.
Understanding of hospitality industry dynamics, revenue considerations, and basic contract terms and conditions.
Ability to work on-site in South Delhi, collaborate with cross-functional teams, and adapt to a fast-paced environment.
Bachelor’s degree in Business, Hospitality Management, or a related field is preferred; relevant experience may substitute.
Professional, customer-focused demeanor and a commitment to non-discriminatory, inclusive service practices.

Work arrangement
No