Executive, Information Technology

The role involves providing day-to-day technical support to internal teams, diagnosing and resolving hardware, software, and network issues, and ensuring minimal downtime for business-critical systems. The executive will assist in managing IT operations, including user account management, system maintenance, backups, and security updates, while supporting network administration activities such as monitoring performance and implementing basic configurations. Responsibilities also include documenting IT incidents and resolutions, coordinating with external vendors when required, and contributing to continuous improvement of IT processes and infrastructure to support secure, reliable clinical operations.
Qualifications
Candidates should possess strong Troubleshooting and Technical Support skills to resolve user and system issues efficiently.
Candidates should possess Network Administration and IT Operations skills to support, maintain, and monitor IT infrastructure and services.
Candidates should possess a solid foundation in Information Technology, including operating systems, basic security practices, and common productivity tools.
Candidates should possess effective communication and collaboration skills to support cross-functional teams and document technical processes clearly.

Work arrangement
No