Hotel General Manager

Role Description The Hotel General Manager (part-time, remote) is responsible for overseeing overall hotel operations and ensuring an excellent guest experience in alignment with the organization’s social awareness mission. Day-to-day tasks include supervising hotel staff, managing reservations and guest services, coordinating housekeeping and maintenance schedules, and monitoring food and beverage service quality. The role involves preparing and tracking budgets, analyzing financial performance, managing vendor relationships, and implementing cost-effective operational strategies. The Hotel General Manager will collaborate with leadership to create policies, maintain service standards, and ensure adherence to safety and regulatory requirements while reporting regularly on hotel performance.
Qualifications
Strong General Management and Business Management skills to oversee daily operations and strategic planning.
Demonstrated Customer Service expertise to ensure guest satisfaction and resolve issues effectively.
Experience with Budgeting to manage costs, forecast revenues, and support financial decision-making.
Knowledge of Food & Beverage operations to maintain service quality and coordinate with catering or restaurant teams.
Excellent communication, leadership, and interpersonal skills, with the ability to lead diverse teams remotely.
Proficiency with basic office and hotel management software; ability to analyze data and prepare reports.
Previous experience in hotel or hospitality management is highly beneficial.
Relevant diploma or degree in hospitality management, business administration, or a related field preferred.

Work arrangement
No