Application Monitoring Associate

Company: FlamingoHR Staffing Solutions Pvt. Ltd. (A 1XL Group Company)
Job Title: Application Monitoring Associate
Location: Pune
CTC: Rs. 16000 to 20000
Type: Full-Time
Job Mode: Work From Office
Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM
Experience: 2 - 4 Years
About Us
FlamingoHR Staffing Solutions Pvt. Ltd. is a multi-service staffing and workforce company.. We specialise in talent acquisition, permanent and contract staffing, recruitment process outsourcing (RPO), payroll and statutory compliance, and HR consulting. We also help global companies hire dedicated remote talent from India without setting up a local entity. Our mission is to help organisations build high-performing teams while delivering exceptional recruitment and HR solutions across diverse industries.
About the Role
We are looking for a detail-oriented and responsible Application Monitoring Associate to monitor IT applications, repositories, and backup activities on a daily basis.
The role involves identifying issues through monitoring tools, coordinating with Development and IT Teams, tracking issues until resolution, verifying fixes, and ensuring timely closure.
Key Responsibilities1. Application & Repository Monitoring
Add new projects, applications, and repositories to the monitoring system as required.
Perform regular monitoring of registered applications and repositories.
Review code quality, security, and repository-related issues identified by monitoring tools.
Record and report identified issues to the concerned Development Team.
Follow up with developers until issues are resolved.
Verify fixes and confirm issue closure.
Track pending and long-open issues.
Escalate critical or overdue issues to the reporting manager.
2. Backup Monitoring
Add required projects and applications to the backup monitoring system.
Monitor scheduled backup activities and status.
Check successful, failed, and missed backups.
Identify and report backup-related issues.
Coordinate with IT/Development Teams for resolution.
Follow up on backup failures until resolution.
Verify backup status after corrective action.
Monitor restoration readiness/status when required.
Maintain backup records and monitoring reports.
Immediately escalate critical backup failures.
3. Issue Tracking & Reporting
Maintain accurate records of application, repository, and backup issues.
Track open, resolved, pending, and escalated issues.
Prepare regular monitoring reports.
Ensure timely follow-up and closure of reported issues.
Highlight recurring or critical issues to the reporting manager.
Required Skills
Basic understanding of software applications and IT operations.
Basic knowledge of Git and repositories is preferred.
Basic understanding of backup concepts is an advantage.
Good knowledge of MS Excel/Google Sheets.
Strong communication and coordination skills.
Good issue tracking and follow-up abilities.
Strong attention to detail.
Ability to coordinate effectively with Development and IT Teams.
Ability to manage multiple issues and priorities.
Proactive and responsible approach to work.

Work arrangement
No