HR Assistant

Role Description The Operations Coordinator is a part-time, remote role responsible for supporting the day-to-day operations of Badass BA’s training, consulting, and assessment services. This role includes coordinating schedules, managing calendars, and organizing virtual training sessions and client meetings. The Operations Coordinator will handle administrative tasks such as preparing documents, managing email communication, updating records, and maintaining simple operational reports. The role also involves responding to client inquiries, providing customer service, and ensuring timely follow-up and smooth onboarding for new clients and trainees. The Operations Coordinator will collaborate closely with the Business Analysts to streamline processes, improve operational efficiency, and support the delivery of high-quality services.
Qualifications
Strong Analytical Skills to organize information, track tasks, and support process improvements.
Effective Communication skills, including clear written and verbal communication with clients and team members.
Experience or interest in Operations Management to coordinate schedules, logistics, and internal workflows.
Customer Service skills to handle inquiries, support trainees and clients, and ensure a professional, helpful experience.
Administrative Assistance capabilities, including document preparation, data entry, email and calendar management.
Comfort working in a remote environment, with reliable internet access and the ability to manage time independently.
Proficiency with common office and collaboration tools (e.g., spreadsheets, presentation software, video conferencing platforms).
Prior experience in training, consulting, or IT/business analysis environments is a plus.

Work arrangement
No