Live opening · Posted 8 days ago
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About Derivate X
Derivate X is an SEO/GEO agency for B2B SaaS. We run multi-client retainers across strategy, content, off-page, and reporting; mostly async over Slack, Notion, and Asana.
The role
Own day-to-day client delivery and communication. You are the primary client contact for assigned accounts: timelines, reporting, onboarding, and keeping work moving without dropping the ball. In short, you keep things running smoothly and keep clients happy.
Shift: 12:00 PM to 8:00 PM IST (can vary)
What you’ll own
Own 2-5 client accounts end-to-end on delivery ops (kickoff → weekly execution → reporting → task management)
Be the main client voice on Slack/email for assigned accounts (per our Communication SOP)
Run bi-weekly and quarterly reporting; keep Notion + Asana as source of truth
Drive new-client onboarding (Slack portal, kickoff, first 4-week plan)
Chase blockers, dependencies, and publish/delivery cadence with SEO + content
Flag risk early to founders; keep Client Ops trackers current
Tighten and own SOPs and sprint hygiene
Manage internal team of assigned writers, seo specialists, and publishers.
You won’t own
SEO strategy / technical SEO
Sales pipeline/closing deals
Content writing
Must-haves
2-4+ years in agency, client success, or delivery PM (SEO/content/SaaS agency strongly preferred)
Comfortable owning client conversations alone; clear written English
Strong with Notion + Asana (or equivalent) and async Slack-first teams
Track record shipping on deadlines across multiple accounts
Fast learner and efficient
Nice-to-haves
SEO/GEO or content marketing exposure
Experience with SaaS B2B clients
Built or improved reporting/onboarding playbooks
Success in the first 90 days
Assigned accounts run with no missed client deadlines
Reports go out on time with minimal founder edits
New logos (when closed) onboarded to playbook without founder as day-to-day PM
Asana/Notion hygiene is trusted enough that sprint planning stops rediscovering work
Clear and concise SOPs and playbooks that scale as DerivateX does
How we hire
Usually 2–3 weeks from JD to offer. Process: screen → skills/process interview → founder fit → offer.
Work arrangement
No
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