Vice President of Business Operations

Company Description Ace Ledger supports accounting firms by managing their accounting, tax, bookkeeping, and payroll functions, including overflow during peak periods. The company focuses on helping firms optimize resource allocation so they can concentrate on sustainable growth and client service. Ace Ledger’s solutions are designed to increase savings, accelerate turnaround times, and streamline operations. Clients benefit from reduced overhead, improved staff stability, and reliable backup that ensures uninterrupted service and enhanced profitability.
Role Description The Vice President of Business Operations is a full-time remote role responsible for overseeing and optimizing Ace Ledger’s end-to-end operational performance. This role leads business operations strategy, ensuring that service delivery, resource allocation, and process efficiency support company growth and client satisfaction. Day-to-day responsibilities include managing operational workflows, coordinating cross-functional programs, monitoring key performance indicators, and implementing continuous improvement initiatives. The Vice President will collaborate closely with finance, program management, and service delivery teams to align operations with business goals, improve scalability, and support decision-making through data-driven insights. This position also involves mentoring operational leaders, establishing best practices, and ensuring compliance with internal policies and industry standards.
Qualifications
Strong Business Operations and Operations Management skills, with experience leading complex service delivery or BPO environments.
Advanced Analytical Skills, including proficiency in interpreting operational and financial data to drive strategic decisions.
Proven Program Management experience in designing, executing, and scaling cross-functional initiatives.
Solid understanding of Finance, budgeting, and cost optimization in an operations context.
Demonstrated leadership experience, including managing distributed or remote teams.
Excellent communication, stakeholder management, and organizational skills.
Experience in accounting, financial services, or professional services operations is preferred.
Bachelor’s degree in Business, Finance, Operations Management, or a related field; advanced degree or relevant certifications are a plus.

Work arrangement
No