Program Manager

Job Description
As a Program Manager at NielsenIQ, you will be part of this organizational transformation as you drive and directly oversee large complex technology programs. Your team’s projects will cut across time zones, clients, and technologies, and it is your job to manage execution, and communicate to senior stakeholders.
At NielsenIQ, we empower our Program Leads to drive results and change. If you thrive in high-energy environments and if you love the idea of working across every business function, you would be a great fit for our team!
RESPONSIBILITIES:
Drive the end-to-end execution of program deliverables and tracking of program health
Define and track program milestones, timelines, and deployment plans
Manage program scope (demand intake, documentation, change control, communication)
Act as the face of the program and communicate progress to upper management and stakeholders
Act as liaison for all facets of the program and pull people together to make decisions (Product, Operations, Technology, Internal Functions, Commercial, Data Science, Client Deployment, Marketing, Sales) throughout the project
Facilitate cross-team prioritization between Stakeholders and Technology teams in order to create release plans and continue to manage throughout the program lifecycle
Ensure business objectives are clearly defined and that the program meets them
Adhere to standard program management processes, best practices, and tools to the organization, including architecture, cybersecurity, and quality
Facilitate conversations to ensure Cross Functional Team Dependencies are tracked, identifying gaps, and mitigating or escalating risks
Track and communicate program objectives and progress (Program Status, Initiative level Jira Boards, and Project Plans)
Track and ensure prompt resolution of issues
Execute production readiness (Sign-offs & Documentation)
Communicate agile team metrics & drive compliance
Execute production and commercial readiness (Sign-offs, Documentation and Rollout Plans and Execution)
Track and report on program financials, including resource planning
10+ years in program and project management or similar role running large projects in operations, technology or engineering
Practical experience with agile techniques and methodologies
Superior communication skills (interpersonal, verbal, presentation written, email)
Proven ability to influence & gain buy-in at multiple levels, across divisions, functions and cultures
Comfortable working with senior-level management and virtual teams
Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
Strong bias toward action, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment
You are the glue of a happy, high-performing, cross-functional team
Positive attitude, team player, self-starter; takes initiative, ability to work independently
Experience configuring and using Jira or similar project tracking software
Bachelor's / Masters degree in Engineering, business, computer science, or related field
Scrum Alliance certifications (i.e. CSM, CSPO, etc.) preferred

Employment type
Full-time

Work arrangement
No