Live opening · Posted 7 days ago
Real Time Analyst - Americas
jobgether · US
You are 7 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
Companyjobgether
LocationUS
Job typeFull-time
Work modeYes
Source
Lever
Listed7 days ago
Your early-applicant advantage
Live timing from JobBeeper.
293 min
from Lever publishing this role to us finding it
10 min
median time from a role going live to a subscriber being told
6 hours
subscribers had this role before this page existed
71,039
roles found in the last 24 hours — the newest are not on this site yet
About the role
Description supplied by the original job listing.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Real Time Analyst - Americas based in United States.
This role will own scheduling and real-time coverage management for a global Support organization.
You’ll translate workforce plans and forecasts into practical schedules that balance service levels, skills, time zones, and team flexibility.
Throughout each day, you’ll monitor live performance and make thoughtful adjustments as volumes and priorities change.
You’ll identify emerging risks, support SLA attainment, and coordinate responses to unexpected events such as volume spikes or absences.
The role combines real-time analysis, scheduling expertise, data interpretation, and close collaboration with Support leadership.
You’ll also help shape scalable, human-centered workforce practices within a growing WFM function.
This is an opportunity to influence how a technical, experienced Support team operates while keeping customer experience at the center.
Employment type
Full-time
Work arrangement
Yes
More openings worth a look
Recently tracked roles with full details and direct application links.
Good roles move before most people even see them.
Tell JobBeeper what you want and get fresh matches delivered in minutes.
Start your free trial →