Senior Manager - Services

Job Title
Senior Manager - Services
Department / Division
Operations
External Interface
(Enlist external agencies/authorities that you are required to deal with while discharging your duty)
Retailers – Store Managers
Outsourced Agencies
Original Equipment Manufacturers (OEM), Vendors for the purpose of AMC, R&M ,Projects
Government/ regulatory bodies (Department of electrical Inspector, Lift Inspector)
Minimum Qualification
(i.e education, training etc.)
Engineering Graduate (Electrical/ Mechanical)
Minimum Experience
10- 15 years of experience in Engineering; with at least 5 - 7 years in retail industry
Special Skills/Attributes
(required for performing the job effectively)
Knowledge of Electrical, Elevator, Escalator, CCTV, FAS, PA System, Mall Pipe Music maintenance policies and processes
Understanding of infrastructure installations with respect to Electrical, Fire Alarm, CCTV, PA and Music System, Data/Voice
Knowledge of latest Electrical Installation.
Knowledge of MOCB, OCB, Oil type Transformer
Able to understand SLD
Able to review and prepare BOQ with respect of R&M and Project work.
Able to review and comment of MEP drawing of Fit out Store and Projects
Able to guide team on technical front.
Able to handle and guide technical team
Experience of preparation of Engineering Budget
Operational
Take over form Projects
Obtain proper handover from the Project team in terms of understanding of infrastructure installations, safety standards of equipments and conduct thorough checks of all equipments/ systems post installation
Obtain and understand the operating manual, detailed warranty documents (including scope, and exclusions), licenses/ permissions and critical spares from the Project team
Highlight project snags identified within a period of 3 – 6 months to the Projects team for resolution post handover of equipments and systems
Provide inputs to develop plans for managing all key equipment / systems and installations, including setting performance and efficiency benchmarks, planned maintenance plans and measuring actual performance levels

Work arrangement
No