Live opening · Posted 7 days ago
Senior Amazon Connect Engineer
jobgether · India
You are 7 days behind. JobBeeper subscribers saw this role while it was still new.
At a glance
The key details from the original listing.
Companyjobgether
LocationIndia
Job typeFull-time
Work modeYes
Source
Lever
Listed7 days ago
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About the role
Description supplied by the original job listing.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Amazon Connect Engineer based in India.
As a Senior Amazon Connect Engineer, you will design, develop, support, and optimize enterprise contact center solutions built on AWS.
You will take hands-on ownership of Amazon Connect environments, from contact flows and IVRs to routing, self-service, and customer journeys.
The role combines cloud engineering with integrations across CRM, ticketing, automation, and conversational AI platforms.
You will troubleshoot complex production issues, improve system reliability, and contribute to ongoing contact center modernization initiatives.
Working closely with technical and business teams, you will turn requirements into scalable solutions and continuously improve operational workflows.
You will also contribute to documentation, testing, deployments, and technical recommendations across the contact center ecosystem.
This is a hands-on engineering opportunity for someone who enjoys solving complex problems and delivering reliable customer-facing technology in a remote environment.
Employment type
Full-time
Work arrangement
Yes
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