Program Director / Licensed Adult Day Program Operations

What You'll Do
As a Program Director, you'll be responsible for the full operation of the program, including:
Lead daily operations, staffing, scheduling, payroll, budget oversight, and service delivery for a high-needs adult day program
Provide hands-on leadership by being present on the floor, coaching staff, and stepping in during high-behavior situations
Train, develop, and hold staff accountable to performance expectations
Develop engaging, workshop-style activities that promote independence and life skills
Implement person-centered service plans and behavior support strategies
Support behavioral interventions and model best practices in real time
Ensure compliance with Title 17, Title 22, Community Care Licensing standards, internal policies, and all regulatory guidelines
Maintain accurate documentation and oversee audits and quality assurance efforts
Partner with Regional Center, Community Care Licensing, families, residential providers, and other community partners
Manage program performance, staffing stability, and overall environment
Oversee budget expectations, payroll, and program expenses
Build and maintain a culture of accountability, engagement, and consistency
Skills & Competencies
Experience leading teams in licensed programs such as Adult Day Programs, Residential programs, EBHS, Level 4 homes, or similar high-behavior settings
Strong understanding of behavioral intervention, trauma-informed care, and person-centered planning
Working knowledge of compliance, audits, and regulatory expectations
Ability to manage operations, staffing, and documentation simultaneously
Comfortable addressing performance concerns and holding staff accountable
Leads by example and is willing to be physically present and engaged in the program
Required Qualifications
Bachelor’s degree in a human services OR equivalent experience
Minimum of 3 years of experience in a human services delivery system
Minimum of 1 year of supervisory or leadership experience, with direct oversight of staff (experience managing larger teams of 10+ employees is strongly preferred)
At least 2 years of experience or training in one of the following:
Care and supervision of individuals with intellectual & developmental disabilities in a adult day program OR residential facility/home.
Demonstrated operational management experience within a human services program, including responsibility for staffing, scheduling, employee performance, regulatory compliance, program documentation, and day-to-day service delivery.
Experience with high-level behaviors in settings like crisis homes, Level 4, or EBHS facilities strongly preferred
Experience working with Regional Centers, Community Care Licensing, and knowledge of Title 22 and Title 17 regulations
Experience with ISP/IPP development and behavior support plans.
Valid driver’s license with acceptable driving record
Must be able to lift and transfer up to 50 pounds
High digital literacy, proficient in Microsoft Office Suite with strong verbal and written communication skills.
What Will Set You Apart
Direct experience in a licensed Adult Day Program or similar environment
Experience leading high-behavior or crisis-based programs
Strong background in staff coaching, performance management, and accountability
Ownership of program operations, staffing, and overall program performance
Willingness and ability to work alongside staff during escalations and day-to-day operations
Hours:
Full-time exempt position (40 hours per week).
Schedule must have flexibility to accommodate program, individual, and staff needs

Employment type
Full-time

Work arrangement
No