QlikView L3 Application Support

About the Company
About the Role
Role SummaryProvide L3 support and enhancement services for QlikView reporting and visualization solutions. Responsible for resolving complex dashboard issues, data discrepancies, performance bottlenecks, reload failures, and supporting business-critical analytics platforms. Collaborate with business users, data engineering teams, and infrastructure teams to ensure high availability and reliability of reporting solutions. [Consolidat...form_Roles | Word]________________________________________
Responsibilities
Key ResponsibilitiesL3 Application Support
Provide advanced support for QlikView dashboards, reports, and analytical applications. [Consolidat...form_Roles | Word]
Investigate and resolve complex incidents, visualization issues, and reload failures. [Consolidat...form_Roles | Word]
Perform root cause analysis and implement permanent fixes for recurring issues.
Ensure adherence to SLAs and support KPIs.
Support Incident, Problem, Change, and Release Management activities.
Dashboard & Visualization Support
Troubleshoot report performance issues and optimize dashboard response times.
Support report development, modifications, and enhancements.
Validate KPI calculations, business logic, and data accuracy.
Resolve data reconciliation issues between source systems and dashboards.
Support publishing and migration of reports across environments.
Data & ETL Validation
Validate data loads, reload schedules, and refresh processes.
Perform SQL-based analysis to identify data quality issues.
Work with ETL and Data Engineering teams to resolve upstream data issues.
Monitor scheduled jobs and reporting dependencies.
Qualifications
Required Skills
Preferred Skills
Pay range and compensation package
Equal Opportunity Statement

Work arrangement
Yes