Live opening · Posted 6 days ago
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About the role
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Position Summary
Senior Travel Agent
As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!
As a Senior Travel Agent, you will
Search and confirm travel reservations for the customer
Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About you
Extensive Travel Agent experience
Working knowledge of the travel industry, policies, procedures, and processes
Advanced skills in GDS Amadeus
Strong verbal and written communication skills in English
Work arrangement
Yes
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