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Regional Sales Trainer (Retail)
About Us:
Wakefit is a dynamic and innovative home solutions leader, committed to delivering exceptional products and services to our customers. As a part of our commitment to excellence, we are seeking a qualified and experienced Retail Sales Trainer to join our team and play a crucial role in developing the skills and knowledge of our sales force.
Job Overview:
As a Retail Sales Trainer, you will be responsible for implementing, delivering and overseeing a comprehensive training program for retail store executives. Your primary focus will be on coordinating and educating the team on product knowledge, retail processes/tools and honing sales skills. This role involves end-to-end responsibility, including involvement in hiring, travel to stores throughout the region, conducting assessments, certification, on-the-job training (OJT), and post-training performance evaluation based on the KPIs.
Responsibilities:
1. Training Program Development:
● Collaborate with stakeholders to understand the specific needs and objectives of the training program.
● Contribute in designing and developing training materials, modules, and assessments.
● Ensure the training program aligns with the organization's goals and sales strategies.
2. Hiring and Onboarding:
● Participate in the hiring process to identify and select suitable candidates for retail sales roles.
● Facilitate the onboarding process for new hires, ensuring a smooth transition into the training program.
3. Training Delivery:
● Travel across the territory stores constantly to deliver the training.
● Training delivery, pre and post assessments including toll gate assessments and certifications.
● Conduct engaging and informative training sessions on manufacturing processes, product knowledge, and sales techniques.
● Utilize various training methods to accommodate different learning styles. ● Implement assessments and certification processes to evaluate trainee performance.
● Manage KPIs and deliver the targets.
● Improve the skills of low performing employees.
● Frequent travelling across the region to retail stores for face to face training delivery.
4. OJT and Performance Management:
● Support on-the-job training for sales executives post-certification. ● Monitor and evaluate the performance of sales executives, providing constructive feedback and support.
● Collaborate with central teams to implement continuous improvement strategies.
Work arrangement
No
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