Live opening · Posted 5 days ago
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Role Objective: To assist the Transport Assistant Manager in executing and monitoring daily crew transport operations, ensuring punctuality, safety, and service quality. The role involves hands-on coordination with vendors, use of transport automation tools, and maintaining operational records.
Key Responsibilities
Daily Transport Coordination
Support in planning and dispatching crew transport schedules based on flight rosters.
Monitor real-time crew movements and ensure timely pick-up/drop-off.
Coordinate with drivers and vendors to manage delays, route changes, or emergencies.
Vendor Liaison
Act as the first point of contact for transport vendors and drivers on-ground.
Report vendor performance issues or service gaps to the Assistant Manager/Manager Transport.
Assist in conducting basic checks on vehicle condition and driver behavior.
Automation & Tracking
Use Indigo’s transport management systems and GPS tools to track vehicle movement.
Update trip logs, crew transport records, and exception reports in the system.
Flag system issues or discrepancies to the Assistant Manager for resolution.
Safety & Compliance
Ensure drivers follow Indigo’s safety protocols and grooming standards.
Conduct basic safety checks (seat belts, cleanliness, ID verification) before dispatch.
Report any safety incidents or violations immediately to the Assistant Manager.
MIS & Documentation
Maintain daily transport logs, incident reports, and vendor attendance sheets.
Assist in preparing basic MIS reports on transport utilization and punctuality.
Ensure documentation is updated and available for audits or reviews.
Crew Support
Assist crew members with transport-related queries and coordinate alternate arrangements when needed.
Maintain a courteous and professional demeanor while interacting with crew and vendors
Qualifications & Skills
Graduate in any discipline.
3-5 years of experience in transport/logistics operations, preferably in aviation or fleet services.
Good knowledge of transport tracking systems and proficient in MS Excel.
Good communication and coordination skills.
Ability to work in shifts, including nights, weekends, and holidays.
Strong sense of responsibility, punctuality, and attention to detail.
Work arrangement
No
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