Houseperson

The Houseperson plays a critical role in supporting the housekeeping team by maintaining cleanliness in guest and public areas, managing linen and trash logistics, and ensuring that housekeeping closets and supplies are well-organized. This position assists housekeepers with room preparation, handles the delivery and removal of items such as cribs and highchairs, and contributes to the overall guest experience by keeping the property clean, safe, and welcoming. The Houseperson is expected to respond to guest requests professionally, uphold safety standards, and represent Westgate Resorts with a high level of integrity and service.
As a Houseperson, you will:
Assist housekeepers with stripping units of soiled linen and trash
Support cleaning of guest units, including pet cleans and deep cleans
Clean walkways, stairways, corridors, elevators, guest laundry rooms, and front entrances
Deliver linen bags/buckets to checkout unit doors and pick up soiled linens for processing
Rotate laundry bins and maintain the cleanliness of laundry chute closets
Remove and place cribs, highchairs, and other equipment in designated pickup areas
Collect and dispose of trash from guest units, public areas, and outdoor enclosures
Maintain housekeeping, storage, and linen closets neat, clean, and stocked
Deliver and organize linens in building closets
Ensure empty buckets and supplies are placed in designated areas
Use all equipment and supplies properly and safely
Secure and return all issued keys and maintain orderly carts and equipment
Report damaged items, lost & found, and safety concerns promptly
Respond to guest and owner requests professionally and promptly
Assist with training new team members and support other departments as needed
Represent Westgate Resorts with professionalism and promote company values
Perform other duties as assigned
To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Strong communication and customer service skills
Must be comfortable working in a variety of outdoor weather conditions (i.e., hot, cold, wet, humid, etc.)
Must be able to lift 50 pounds
Flexible working hours, able to work on weekends, holidays, and evenings
Must have a valid driver's license
Required to pass a background check, drug test, and prove eligibility to work in the United States

Employment type
Full-time

Work arrangement
No