Live opening · Posted 5 days ago

Manager Shikhar Engagement

SBI Card · Kolkata, West Bengal, India (On-site)

Linkedin No

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At a glance

The key details from the original listing.

Posted 5 days ago

CompanySBI Card

LocationKolkata, West Bengal, India (On-site)

Work modeNo

Source

Listed5 days ago

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About the role

Description supplied by the original job listing.

Role Purpose: Responsible for executing Shikhar programs as per defined plan to increase activation and spending.
Role Accountability
Manage Activation and Spends on Shikhar portfolio in assigned geographical area
To deliver on activation and spends on Shikhar portfolio
Create tie-ups and alliances with local/city centric merchants
Launch & roll out local level engagement programs for cardholders
Liaise with sales for identifying merchants and execution support on branch/cluster level engagement programs & with Brand team for visibility of SBI Card brand / offer at merchant store / city catchment area
Track & report activation numbers for Shikhar Portfolio
Launch & Manage local merchant tie-ups
All offer related execution responsibilities like LOI, agreement, logo, offer compliance, complaint redressal etc.
Onboarding local agency for local tie ups, Ensure Proper Billing process (PO)
Perform process documentation and compliance adherence
Roll out Regional festival campaigns
Maintain & Create Merchant funded Offer property
Measures of Success
Retail Spends
Active Rate
No. of local offers
Merchant EMI Volumes
Renewal of offers
Process adherence
Technical Skills / Experience / Certifications
Spends Category Understanding
Good knowledge on Consumer and Competition behavior and Credit Card Market Dynamics
Prior experience of managing alliances and partnerships
Competencies critical to the role
Planning & Organizing
Analytical Ability
Negotiation & Influencing
Innovation & Problem Solving
Teamwork & Collaboration
Qualification: MBA /PGDBM in any discipline
Preferred Industry: Payment Card Industry, Merchant Acceptance & Acquiring, Insurance Channel Engagement

Work arrangement
No

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