Analyst, P&C Services – Epic Support

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analyst, P&C Services – Epic Support based in India.
This role provides functional and technical support for Applied Epic, helping ensure reliable workflows and smooth day-to-day operations.
You will investigate and resolve issues across enterprise systems while supporting both technical and non-technical users.
The position requires strong troubleshooting skills, careful documentation, and the ability to manage a high volume of support requests.
You will work with ticket management tools to track incidents, prioritize workloads, and ensure issues are handled efficiently.
Your understanding of Epic workflows, activities, templates, security, and access structures will be essential to resolving complex requests.
Clear communication and attention to detail will help translate technical issues into practical solutions for stakeholders.
This is an opportunity to contribute to dependable enterprise system operations in a support-focused environment.

Employment type
Full-time

Work arrangement
Yes