Senior Operations Specialist, GSP

The Senior Operations Specialist, GSP is responsible for providing operational support and expertise to the Global Scientific Publications (GSP) Team. The goals of this position are 1) Provide support for GSP-Managed activities supporting scientific congresses (poster shipping & printing, QR code creation, calendar), 2) Provide end-to-end vendor management (Billing, P.O. Maintenance, Oversight), Accountabilities include compiling and managing vendor lists, providing status of contract spend and expiration, managing required documentation for compliance and liaising with Outsourcing, Purchasing, GMO and Finance as required.
Responsibilities:
• Support all vendor and contracts for GSP (creation, tracking, billing) accountable to be accurate for monthly budget forecast
• Trains vendors on policies and procedures AND maintains relationships with vendors (Health checkup, billing timelines, record completion)
• Performs invoice analysis and budgetary reconciliation across GSP.
• Facilitates interpretation and understanding of data. Identifies issues, cost savings and adjustments through LBE meetings.
• Compiles data and reports metrics and KPIs from a variety of sources and prepares routine and ad hoc reports in support of financial and budget tracking.
• Creates yearly congress calendars and trackers AND creates and manages QR codes for scientific posters (also facilitates printing and shipping of posters)
• May support routing of IIS, PAA, LP, and other publications through publication system for 1070 approval.
• Interacts with various levels of management and functions within organization, including but not limited to Corp Accounts Payable, Finance, Outsourcing, GMO Project Managers and all areas within GSP.
Required Education: BA/BS; prefer focus in Science, Healthcare, Business, or Project Management
Required Experience: At least 2 years of experience in data Entry, Clerical, Document Specialist, or Reconciliation role.
Prefer 4+ years relevant work experience and prefer experience/training in the following areas: Project/Process Management, Publications Management, Medical/technical writing, Datavision software, Compliance.
Process oriented, be able to manage multiple projects concurrently, and continually reassess priority of simultaneous projects/deadlines.
Highly detail-oriented as the risk associated with making mistakes is high. Self-directed and works well in team environment.
Possesses excellent organizational and oral/written communication skills.
Comfortable working in a collaborative and Clear & Courageous manner with senior level internal and external customers.
Comfortable working in an environment with hard deadlines that have significant consequences for being late.
Demonstrates critical thinking, recommends process improvement projects, and applies analytical and problem-solving skills through all aspects of the job.
Can discern between general vs. confidential/sensitive reporting information and act accordingly.
Proficient in Microsoft Office suite, SharePoint / database, internet tools, including electronic file storage and retrieval.

Employment type
Full-time

Work arrangement
Hybrid