Director of Product Operations

Director of Product Operations
Company: Angle Health
Position: Director of Product Operations
Employment Type: Full-Time
Industry: Health Insurance / Insurtech
About Angle Health
Angle Health is a technology-driven health insurance company focused on improving the healthcare benefits experience for employers, members, brokers, and partners. By combining modern technology with integrated healthcare services, the company aims to simplify health benefits administration and deliver a more efficient, transparent, and member-focused healthcare experience.
Position Overview
The Director of Product Operations will lead the operational strategy, processes, and execution framework supporting Angle Health’s product organization. This role will work closely with Product, Engineering, Operations, Customer Experience, Sales, Finance, Compliance, and other cross-functional teams to improve product development and delivery processes, strengthen operational efficiency, and ensure product initiatives are successfully executed in alignment with the company’s strategic objectives.
Key Responsibilities
Develop and execute the Product Operations strategy to support product development, delivery, and organizational growth.
Establish scalable processes, operating frameworks, and governance structures across the product organization.
Partner closely with Product and Engineering leadership to improve product planning, prioritization, execution, and launch processes.
Coordinate cross-functional initiatives involving Product, Engineering, Operations, Customer Experience, Sales, Finance, and Compliance.
Establish and monitor product performance metrics, KPIs, operational dashboards, and reporting mechanisms.
Identify operational inefficiencies and implement process improvements that enhance product development speed, quality, and scalability.
Support product roadmap planning, resource allocation, capacity planning, and strategic prioritization.
Ensure product initiatives are aligned with business objectives, customer needs, and applicable healthcare and regulatory requirements.
Provide senior leadership with regular insights regarding product performance, operational risks, execution progress, and opportunities for improvement.
Build, lead, and develop a high-performing Product Operations team as the organization continues to scale.
Qualifications
15+ years of professional experience in product operations, product management, business operations, program management, strategy, or related functions.
Significant leadership experience at the Director, Head of Product Operations, Senior Product Operations Leader, or comparable level.
Experience in health insurance, healthcare, insurtech, fintech, SaaS, or other technology-driven industries strongly preferred.
Proven experience leading complex, cross-functional product initiatives in a fast-paced environment.
Strong understanding of product development lifecycles, operational processes, performance measurement, and organizational scaling.
Demonstrated ability to establish KPIs, analyze operational performance, and translate data into actionable business decisions.
Strong strategic thinking, organizational leadership, stakeholder management, and problem-solving capabilities.
Excellent communication skills with the ability to work effectively with senior executives and cross-functional leadership teams.
Bachelor’s degree required; MBA or other relevant advanced degree preferred

Work arrangement
Yes