IT Specialist

This role involves supporting day-to-day IT operations, including system setup, software installation, hardware maintenance, troubleshooting, and user support. The IT associate will manage Windows-based systems, assist with user accounts and access, troubleshoot network and connectivity issues, and support Microsoft 365 applications. The role will also involve maintaining IT documentation, supporting data backup and security procedures, and coordinating with external vendors when required.
Qualifications
Strong knowledge of Windows operating systems, computer hardware, software, and basic networking.
Experience in troubleshooting desktop, laptop, software, and network-related issues.
Familiarity with Microsoft 365, Azure, user account management, and access controls is preferred.
Understanding of basic network security, data backup, and IT security practices.
Ability to diagnose technical issues and provide timely solutions to users.
Good communication and coordination skills for working with internal teams and vendors.
Strong attention to detail and ability to maintain IT documentation.

Work arrangement
Hybrid