Field Service Engineer (USA) (Central) 1

Due to continued growth within the USA service team, we have a vacancy for a field service engineer to support our customer base.
After completing a training program, you will be involved & responsible for the following activities with regards to our equipment at customers premises:
Installation and training
Calibration and maintenance
Service repair
After sales service support / remote troubleshooting and diagnostic support
Quoting services to customers
Essential and Desirable Skills:
The successful candidate will:
Have a background in mechanical, electronic, or multi-disciplinary engineering
Have exceptional computer skills
Hold a valid & clean driving license
Can work independently while representing Taylor Hobson at customer sites
Be prepared to work flexible hours when required
Be prepared to assist colleagues in other regions of the world when required
Have the will to travel within North America (internationally as needed for training, etc.)
Skills & Experiences:
High energy level with ability to take initiative.
Teamwork oriented with collaborative style, pragmatic, multitasking, flexible.
Ability to articulate clearly and timely with customers to provide world class service.
Drive and collaboration experience to identity process improvement areas
Computer fluent, with specific attention to e-mail and Microsoft Office product skills; CRM and service tools.
Good communication skills (verbal and written) and the ability to interact effectively in English.
Follow set procedures but can identify when change is required
Qualifications:
Degree in electronic, or multi-disciplinary engineering; or have previous field service experience. 3+ years’ experience (involving electronics & computer/software)
Must hold valid US Passport or Green Card
Must have experience traveling for work
Permanent residents and U.S. Citizens only (company under I.T.A.R regulations). Not able to consider OPT students/graduates.
Proven experience in high demand customer service.
Based out of Central or Western United States with a home office located near a major airport
Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
Benefits:
Salary = Fixed Salary + bonus
Standard Ametek benefits plan plus company car / smartphone / laptop
Business Unit:
Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the first Roundness and Surface Finish measuring instruments.
We provide contact and non-contact measurement solutions for the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; we are a truly global ultra-precision metrology company.
We are pioneers, continually developing our products to meet the ever-increasing demands of next generation technologies, particularly in Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energy technologies.
Taylor Hobson's world leading brands include: Talyrond®, Form Talysurf® PGI, Form Talysurf® i-Series, Surtronic®, LUPHOScan, Formalysurf® PGI Optics, Talyvel®, Autocollimators, Micro-Alignment Telescope and AMECare.
Taylor Hobson is part of the Ultra Precision Technologies Division of AMETEK, Inc. which is a leading global manufacturer of electronic instruments and electromechanical devices.
Website: www.taylor-hobson.com