Supervisor - Central Business Office - Revenue Cycle

Our team plays a critical role in the revenue cycle operations of a multi-facility integrated healthcare delivery system, including HFHS hospitals, outpatient clinics, and employed physicians. We are dedicated to ensuring timely and accurate billing processes, resolving patient inquiries, and maintaining strong relationships across departments.
Role Overview
As the Supv- Central Business Office, you will lead and coordinate a designated area within the CBO, overseeing insurance billing, self-pay, and accounts receivable processes. You¿ll work closely with the CBO Manager to ensure efficient operations, accurate customer responses, and seamless collaboration with internal teams. Your role is vital to maintaining the financial health of our healthcare system while delivering exceptional service to patients and stakeholders.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
Coordinate and lead a designated area within the CBO, ensuring timely billing processing and accurate responses to customer inquiries.
Oversee insurance billing and self-pay functions for HFHS hospitals, outpatient clinics, and employed physicians.
Build and maintain strong working relationships with departments to resolve patient inquiries effectively.
Provide oversight and support to ensure day-to-day functionality aligns with revenue cycle best practices.
Manage and lead teams, coordinating efforts to meet projected deadlines and goals.
Work independently and collaboratively to drive change and improve processes within the CBO.
Required:
Two years of experience with healthcare accounts receivable.
Knowledge of revenue cycle operations and day-to-day functionality.
Strong communication skills and ability to interact effectively with staff and stakeholders.
Ability to manage, coordinate, and lead multiple tasks simultaneously.
Preferred:
Associate¿s degree in Business Administration, Accounting, or related field.
Knowledge of CPT and diagnosis coding and Third Party billing regulations.

Employment type
Full-time

Work arrangement
Hybrid