Content Coordinator

Troy Consulting is an IT and management consultancy built to define strategies, streamline processes, and leverage data to help organizations achieve measurable success and reach their goals. We are seeking a Content Coordinator to work remotely for our client out of Redmond, Washington.
At Troy Consulting, we are more than a workplace; we are a dynamic community that values its people. When you join us, you become part of a team that not only offers competitive health and 401k benefits but also invests in your growth through our successful Delivery Excellence Program. But that is just the beginning – we believe in nurturing strong bonds within our team. Please check out our website at www.troy-consulting.com to learn more!
What will you be doing?
Perform detailed quality assurance checks of Word, Excel, and PowerPoint templates before ingestion, checking metadata, accessibility, and adherence to publishing standards.
Publish and maintain content in our CMS, following established workflows and release requirements.
Support US and localized bulk-ingestion workflows and coordinate handoffs across content, design, and localization teams.
Maintain clear operational documentation, trackers, status updates, and audit trails for publishing activities.
Automation & Tooling
Identify repetitive or error-prone content operations and translate them into recommendations for clear automation requirements and maintainable workflows.
Build, test, document, and maintain scripts and lightweight tools using Python, PowerShell, or similar scripting technologies.
Use GitHub Copilot CLI, GitHub Copilot in Visual Studio Code, or comparable AI-assisted development tools to accelerate solution development, troubleshooting, and documentation.
Consolidate existing scripts into simple, reliable end-to-end tools, including one-click workflows where possible.
Create dashboards or reporting solutions that provide visibility into publishing workstreams, throughput, quality, and blockers.
Develop clear process documentation, user guidance, and support materials so automated solutions can be adopted and maintained by the broader team.
Balance automation with appropriate human review, ensuring solutions improve efficiency without compromising content quality or publishing controls.
What you should bring to the table:
Workflow Automation and Scripting — 2+ years: Hands-on experience building, testing, and maintaining solutions using Python, PowerShell, APIs, or similar technologies.
Content Publishing and Operations — 2+ years: Experience with CMS platforms, content ingestion, metadata, and structured QA.
Microsoft 365 — 2+ years: Strong practical expertise with Word, Excel, and PowerPoint.
2-4 years of experience in digital content publishing, content operations, content management, production, or a related field.
Strong expertise with Microsoft 365, particularly Word, Excel, and PowerPoint.
Hands-on experience using a content management or publishing platform to prepare, publish, update, and maintain digital content.
Strong understanding of content publishing lifecycles, including intake, metadata preparation, QA, localization, ingestion, release, and maintenance.
Demonstrated experience automating workflows with Python, PowerShell, or another scripting language.
Experience using GitHub Copilot CLI, GitHub Copilot in Visual Studio Code, or similar AI-assisted development tools to create scripts or automated solutions.
Strong attention to detail and experience performing structured QA against defined requirements or checklists.
Strong organizational skills and the ability to manage multiple publishing and automation priorities independently.
Excellent written and verbal communication and collaboration skills, with the ability to build alignment across technical and non-technical teams, proactively surface risks and dependencies, and translate operational needs into clear strategic recommendations.
Compensation & Benefits
Salary Range: $20.00-22.00/hour
Health & wellness: Medical, dental, vision, mental health
Financial: 401(k) with company match
Time off: PTO accrual
Equal Employment Opportunity Statement
Troy Consulting is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Troy Consulting complies with all applicable laws governing non-discrimination in employment in every location in which we operate. We believe that diversity fuels innovation, and we are dedicated to fostering an environment where all individuals feel valued, respected, and empowered to thrive.
Notice to Recruiters/Headhunters and Staffing Agencies:
It is Troy Consulting’s intent and preference to directly recruit potential job candidates. We do not accept unsolicited third-party agency resumes. Resumes submitted through this website by third party agencies will be considered unsolicited, and Troy Consulting will not be obligated to pay a referral fee.

Work arrangement
Yes