HubSpot Platform Specialist

We’re Hypha HubSpot Development, a HubSpot Partner Agency dedicated to achieving sustainable growth for our clients, and we’re looking for a HubSpot Platform Specialist to join our team.
In this role, you'll be part of our Solutions team, working alongside our Project Managers to configure, optimize, and support HubSpot solutions for our clients. You’ll help translate client needs into practical builds, troubleshoot issues, improve existing portals, and train clients so they feel confident using the platform after implementation.
This is a great role for someone who has hands-on HubSpot experience, enjoys figuring out how things work, and wants to continue developing their technical HubSpot skills while working directly with clients.
Responsibilities:
Support HubSpot implementations across Sales Hub, Service Hub, Marketing Hub, Revenue Hub, Data Hub, and Content Hub
Configure and optimize HubSpot tools including properties, pipelines, workflows, automation, lists, views, dashboards, and reports
Translate documented client requirements and business processes into practical HubSpot solutions
Partner with Project Managers and senior Solutions team members throughout implementation and ongoing client work
Conduct client training sessions and create supporting documentation to help drive HubSpot adoption
Assist with CRM migrations, data cleanup, imports, and system configuration
Support HubSpot Marketplace integrations and collaborate with technical team members on more complex integration needs
Troubleshoot HubSpot configuration, automation, reporting, and data issues
Perform testing and QA before solutions are delivered to clients
Participate in solution discovery and technical conversations as needed
Stay current on HubSpot product updates, new features, betas, and best practices
Maintain required HubSpot certifications and continue developing platform expertise
Requirements:
2–3+ years of hands-on HubSpot experience across multiple Hubs
Experience configuring HubSpot CRM tools such as properties, pipelines, workflows, lists, reports, and automation
Strong understanding of CRM fundamentals and how contacts, companies, deals, tickets, leads, and associations work together
Comfortable learning new HubSpot tools and features
Experience troubleshooting HubSpot configuration or data issues
Ability to take documented requirements and translate them into working HubSpot solutions
Comfortable working directly with clients and conducting virtual training sessions
Strong written and verbal communication skills
Active HubSpot software certifications (HubSpot Trainer Certification a plus)
Soft Skills:
Detail-oriented and organized
Comfortable explaining technical concepts in simple terms
Patient and confident when training those with varying levels of HubSpot experience
Willing to go above and beyond with research, troubleshooting, and problem-solving
Deadline-oriented
Team player
Benefits & Other Details:
Salary: $80–85k (commensurate with experience)
Full-Time, Remote (U.S.-based)
Healthcare Benefits
401(k)
20 Days PTO/Sick Leave
12 Paid Holidays
Parental Leave
Summer Fridays: sign off 3 hours early on Fridays between Memorial Day and Labor Day
About Hypha HubSpot Development
Hypha HubSpot Development is a New York-based HubSpot Partner Agency specializing in engineering custom solutions to help B2B organizations big and small generate more leads, increase revenue, and achieve sustainable growth.
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Hypha HubSpot Development is committed to creating an equitable and inclusive workplace for everyone, regardless of your race/ethnicity, national origin, age, disability, neurodiversity, gender identity/expression, sex, sexual orientation, or religion.
We promise to provide a positive, welcoming experience for our candidates, employees, partners, clients and vendors.
We believe the key to progress and prosperity—both personal and professional—is inclusion. Together, we can Grow For Good™.

Work arrangement
Yes