Associate Regional Director (East Coast)

Title: Regional Associate Director – PACE (East Coast)
Location: East Coast
Reports to: Chief Operating Officer
About Us:
Comprehensive Mobile Care (CMC) is the largest provider of onsite dental, vision, podiatry & audiology services to senior facilities in 24 states across hundreds of centers in the US. We are a family-founded business, focused on providing preventative care with dignity and respect to some of the most vulnerable elderly populations in America. We serve tens of thousands of participants and are driven by one goal - the next patient whose care matters.
Role Overview:
If you’re passionate about serving the elderly, especially those who are underserved, and want to make a direct impact in ensuring they receive quality care, this role is for you. The Regional Associate Director supports the growth and smooth operation of our PACE partnerships, working closely with senior leadership while managing day-to-day execution.
The Associate Director plays a critical role in supporting provider teams, coordinating with facilities, and ensuring services are carried out effectively. This position is designed for leaders who want to grow into broader responsibilities while immediately driving operational consistency across the region.
Key Responsibilities:
Build strong relationships with facility leadership (quarterly visits required)
Oversee provider and assistant success and retention
Manage scheduling, dispatch, and emergency coverage
Coordinate with Shared Services and Recruiting on labs, DME, and staffing
Own grievance follow-up, visit execution, and local compliance
Own P&L and cost control initiatives for the region
Success Metrics:
Field team execution
Net Days of Service Retention (Primary KPI)
Facility Satisfaction
Participant Satisfaction
What You Bring:
4+ years in multi-site operations or healthcare services
Strong leadership, communication, and relationship-building skills
Data-driven mindset; experience with dashboard KPIs
Mobile care, dental, or PACE/SNF background a strong plus