Deputy City Head - Edtech

About the Role
Experience - 4 to 7 Years
The Deputy City Head will play a key role in ensuring smooth city-level academic and operational execution. The position requires strong coordination between teachers, academic teams, operations, sales, parents, and management, with a focus on improving learning outcomes and service quality.
Key Responsibilities
1. Curriculum Planning & Academic Operations
Support the development and implementation of city-level curriculum plans.
Ensure curriculum alignment with students' learning requirements, academic levels, and learning objectives.
Prepare academic calendars, lesson plans, learning schedules, and assessment frameworks.
Work with teachers to ensure effective curriculum implementation.
Monitor student learning progress and recommend academic interventions wherever required.
Continuously identify opportunities to improve teaching methodologies and learning outcomes.
2. Teacher Training & Development
Plan and conduct teacher training and induction programs.
Develop training modules related to teaching methodology, classroom management, student engagement, and lesson planning.
Conduct regular teacher orientation and refresher training sessions.
Monitor teacher performance through feedback, observations, student progress, and parent feedback.
Identify training requirements and create individual/team development plans.
Build a strong and professionally trained tutor/teacher network in Bangalore.
3. LMS Management & Implementation
Manage and ensure effective utilization of the Learning Management System (LMS).
Coordinate LMS onboarding and training for teachers and relevant team members.
Ensure timely uploading and updating of learning materials, assignments, assessments, and student progress.
Monitor LMS usage and adoption across teachers and students.
Coordinate with the technology/product team for LMS-related issues and improvements.
Generate and analyse LMS reports to track academic engagement and performance.
4. Teacher & Parent Coordination
Act as a key point of coordination between teachers, parents, students, and internal teams.
Address teacher-related operational and academic concerns.
Support resolution of parent/student escalations.
Ensure timely communication and follow-up on academic and service-related matters.
Maintain strong relationships with teachers and key stakeholders.
5. City Operations & Coordination
Support the City Head in managing day-to-day Bangalore operations.
Coordinate with Sales, HR, Recruitment, Academic, Operations, and Customer Success teams.
Ensure smooth allocation and onboarding of teachers based on student requirements.
Track ongoing classes, teacher availability, student requirements, and operational issues.
Ensure timely execution of city-level initiatives and management directives.
6. Performance Monitoring & MIS
Track key academic and operational KPIs.
Monitor teacher performance, student retention, class continuity, parent feedback, and academic progress.
Prepare regular MIS reports and performance updates for the City Head and management.
Analyse data and identify areas requiring improvement.
Support the City Head in implementing corrective and improvement measures.
Key Skills & Competencies
Strong understanding of curriculum planning and academic operations
Experience in teacher training and development
Hands-on experience with LMS / EdTech platforms
Excellent coordination and stakeholder-management skills
Strong communication and interpersonal skills
Good analytical and problem-solving abilities
Ability to manage multiple priorities and teams
Strong knowledge of MS Excel / Google Sheets and MIS reporting
Ability to work in a fast-paced, target-driven environment
Experience in Education / EdTech / Home Tutoring will be preferred
Candidate Profile
Passionate about education and improving learning outcomes
An effective team coordinator and people manager
Strong in academic planning and execution
Comfortable working with teachers, parents, students, and internal teams
Technology-friendly and capable of driving LMS adoption
Highly organised and detail-oriented
Proactive, accountable, and execution-focused

Work arrangement
No